Returns Questions | MUTTS

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Returns Questions

Fri, 07/12/2013 - 10:04 -- owned
Faq collection: 
Can I return a print?

Because all Pick-a-Prints and Title Panel prints are custom printed, orders are non-refundable and non-exchangeable. Prints purchased within the last 30 days can only be returned, signed, and re-sent with shipping being paid by customer and the difference in cost between the original print purchase and the Signature Print. Prints must be received in good condition for print signing to be applicable.

Can I return another item that I ordered?

Items other than our prints are non-refundable and are exchangeable only. All exchanges must be made within 30 days of purchase. You can contact us using the green "Help" tab on the left side of the page. Tell us about your issue and we'll get back to you as soon as we can.

What should I do if there is a problem with my order?

We try our best to make every order correct! But if you received the wrong item or a damaged item, use the green "Help" tab on the left side of the page. Tell us about your issue and we'll get back to you as soon as we can.

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