Ordering Questions | MUTTS


Ordering Questions

Mon, 08/26/2013 - 06:08 -- owned
Faq collection: 
How can I add items to my cart?

Use the red “Add to Cart” button, and the item will show up in your cart. Some items — like t-shirts — require you to choose a size before the item is added.

How can I remove an item from my cart?

Click the shopping cart icon on the top right of your screen. Click "Remove" to delete an item from your cart.

What is the processing time on my order?

We work as quickly as our paws allow! Please allow a processing time of approximately 5-7 business days before your order is shipped out.

I am looking for a print from a specific date. How can I find it?

You can search for a range of dates or for one specific publish date in the Comic Strip Prints section of the MUTTS Shop.

How can I find the date of an old strip I clipped from the newspaper?

Patrick always adds the month and date in one of the lower corners of the strip. 1-23 means January 23, 3-14 means March 14, 11-11 means November 11, and so on. The year appears in the copyright line next to his name.

I want to order a strip but don't know the date. Can you help me?

We'll try! You can always reach out to us on social media or via email with a description of the strip, and we'll do our best to find it. Unfortunately, with more than two decades of daily strips in our archives, we can't guarantee that we'll be able to locate the one you're looking for.

We also recommend searching the Comic Strip Prints section of the MUTTS Shop. You can search for strips by keyword, popular themes, animals, characters, dates, and more.

Does Patrick really sign the Museum Prints himself?

Yesh! He signs each one by hand. Our Museum Prints are printed on 40 lb, acid-free, chlorine-free, tree-free, and naturally neutral pH balanced paper. Each is embossed with a MUTTS seal, and has limited-edition numbering and Patrick McDonnell's signature. They make wonderful gifts for any MUTTS lover!

Can I use a promo code or discount on a previous purchase?

Promo codes, discounts, and other offers can only be utilized during the active period as listed on the promotion and are not valid on previously placed orders. Items cannot be returned and re-ordered to receive promo code discounts or other offers.

What prints are discounted as part of the Strip of the Month and Strip of the Day promotion?

Only the unsigned, regular strips are eligible for these discounts.