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General Questions

allyson.muttscomics's picture
Thu, 01/21/2016 - 13:52 -- allyson.muttscomics
Faq collection: 
I’m not receiving the strip anymore. Can you help?

If you're a MUTTS subscriber but are unable to receive the daily strip, you may be encountering a spam or filtering issue with your email provider. We suggest checking your junk email folder (in case it has ended up there in error) and adding MUTTS@emails.mutts.com to your address list. Sometimes this issue is sporadic; in such cases, the emails will simply return after a few days.

If you continue to have trouble receiving the strip, you may need to speak directly with your email provider. Our emails may be filtered out before they even reach your inbox.

We work within standard guidelines and regularly optimize our emails to keep them filter- and spam-friendly, but in the end, each carrier has its own filtering system that's updated weekly (if not daily).

We will continue sending your emails, and we truly hope you receive them. You're always welcome to contact us with questions, and we're happy to help in any way we can.

And remember — you can always see the newest daily strip on the MUTTS.com homepage!

How do I get MUTTS in my newspaper?

If your newspaper doesn't carry MUTTS, or has dropped it from the comics page, the Features Editor needs to hear from you! Sometimes 15-20 calls or letters are enough for the newspaper to reconsider and put MUTTS where it belongs — on the comics page! And if you haven’t signed up to receive the MUTTS strip via email, you can do so right on our homepage!

Can I use the MUTTS comic strip, characters or artwork for my shelter/school/library/charity newsletter, post on my website, or reprint for another purpose?

Please forward requests for reprint or web usage of a MUTTS comic strip, artwork, or characters to King Features Syndicate.

When will Guard Dog be released from his chains?

Have no fear, Guard Dog is free in Patrick’s sketchbooks and Patrick promises to free him someday in the newspaper. However, in the strip, Guard Dog has a job to do. He represents many dogs who live their entire lives chained. Some states have passed legislation to ban this practice, and we’re hoping others will follow suit. If you want to help set Guard Dog free, please contact your state legislators to introduce a ban in your state. For more information, including legislative contact info and sample letters, please visit Dogs Deserve Better.

Want to introduce a tethering ordinance in your own community? More information is available in this PDF from our friends at The Humane Society of the United States.

We're also inspired by the work of Beyond Fences (formerly The Coalition to Unchain Dogs), which provides important resources to underserved neighborhoods.

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